ACCESSIBILITY STATEMENT

MildCare Behavioral Health Solutions LLC is committed to ensuring digital accessibility for all individuals, including people with disabilities. We strive to provide a website and online services that are accessible, inclusive, and user-friendly for everyone who seeks information about or receives our behavioral health services.

Our Commitment to Accessibility

MildCare Behavioral Health Solutions is actively working to improve the accessibility and usability of our website and digital platforms in accordance with applicable accessibility standards and best practices. Our goal is to ensure that individuals with disabilities have equal access to information, resources, and telehealth services.

Accessibility Standards

We aim to align our website and digital content with:

The Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where reasonably feasible; and
Applicable provisions of the Americans with Disabilities Act (ADA) and related federal and Virginia state accessibility requirements.

While we make reasonable efforts to adhere to these standards, accessibility is an ongoing process, and some content or features may not yet be fully accessible.

Accessibility Features

Our ongoing accessibility efforts may include:

Clear and consistent website navigation
Use of readable fonts and sufficient color contrast
Compatibility with common screen readers and assistive technologies
Descriptive text for key images and links
Keyboard-accessible navigation where feasible

Telehealth services are provided using platforms selected for their security and accessibility features, though accessibility may vary depending on third-party technology.

Limitations and Third-Party Content

Some content or functionality on our website may be provided by third-party platforms or vendors. While we strive to work with providers who support accessibility, we do not control the accessibility features of third-party websites or tools and cannot guarantee their full compliance.

Telehealth Accessibility Considerations

Telehealth services require the use of internet-enabled devices and third-party software. Clients are responsible for ensuring they have the necessary technology and a private environment to participate in services. If you have accessibility-related needs or concerns regarding telehealth sessions, we encourage you to notify us in advance so reasonable accommodations may be explored where possible.

Feedback and Assistance

We welcome feedback on the accessibility of our website and services. If you experience difficulty accessing any part of our website or need assistance, please contact us so we can address the issue and explore reasonable solutions.

Contact Information:
MildCare Behavioral Health Solutions
Email: [Insert Accessibility or General Contact Email]
Phone: [Insert Phone Number, if applicable]

When contacting us, please describe the accessibility issue you encountered and the specific page or feature involved. We will make reasonable efforts to respond promptly and address accessibility concerns.

Ongoing Improvements

MildCare Behavioral Health Solutions is committed to continually reviewing and improving accessibility as part of our broader commitment to equitable care, compliance, and ethical service delivery.

Important Notice

This Accessibility Statement is provided for informational purposes and does not constitute a guarantee of full compliance with any specific accessibility standard or legal requirement. Accessibility efforts are ongoing and subject to technological and operational limitations.